Patient-reported outcome–based performance measures (PRO-PMs) that are methodologically sound and evidence based have the potential to assess, promote, and reward patient-centered care. They are being incorporated into payment models, and the Centers for Medicare & Medicaid Services Meaningful Measures 2.0 initiative includes development of PRO-PMs that are embedded into workflow (1). Despite their appeal, PRO-PMs represent only 5% of the measures used in federal reporting programs and endorsed by the National Quality Forum (2). We describe several of the key challenges faced when developing and implementing PRO-PMs.

As patient-centered measures proliferate, it is critical to understand the distinction among terms ...

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